It is one of the pioneering and oldest retail chains in world and still a leading retail business entity in many country including UK and Middle East. Essay, 13 pages (3,512 words) Download PDF; DOCX; The business strategy of marks and spencer Subject: Others. Both Marks and Spencer and John Lewis cater to a young audience with a good E-Marketing strategy to drive their business. In Marks & Spencer SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors. Marks and Spencer like John Lewis is a multi-channel retailer and a close competition for John Lewis. As the retail business operated products, the technical content of most is not high, more likely to imitate, so facing a greater alternative threats. As regards its fashion business, the speed with which the latest trends are being communicated to designers has increased as has the speed of transportation. Retail business goals taking cost-leadership strategy is to become the industrys low-cost firms, which tend to have economies of scale, proprietary technology, preferential supply of commodities prices, lower transaction costs and management fees and other advantages. M&S entered the market in the late 1880s with a 'no frills' strategy (Johnson G & Scholes K. 2002. pp320-323). Marks & Spencer. This unique brand strategy makes its own brand has become endemic in the United Kingdom as part of shopping culture, while Marks & Spencer thus have unmatched brand equity. The report covers the company's structure, operation, SWOT analysis, product and service offerings and corporate actions, providing a 360 view of the company. The weaknesses of a brand are certain aspects of its business which are it can improve to increase its position further. Despite a slight rise in April 2015, the companys clothing sales have being falling for four years in a row with the company facing its worst quarter since 2005 in the second quarter of 2016 (Davey, 2016). We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. Marks and Spencer Case Study 3. M&S in such a competitive market environment also pursues their usual high quality of goods and services, and provide an elegant display of the environment. Discover information and data insights on Marks and Spencer Group plc's key competitors and market peers. The coronavirus has had a big impact on the retailer, but that cannot hide other shortcomings. To modernise, simplify and create a distinct brand across its various offerings, in 20142015 the company created a unified storytelling-based brand identity for its food and clothing markets via Only M&S while preserving Est. The company which is currently 132 years old has built its image on offering a quality value-formoney products strategy has recently started refocusing on a low cost strategy for its clothing business. Being a popular brand, they need to protect their brand from misuse of fake imitation products. The companys 914 UK stores 222 owned and 349 franchises of Simply Food stores as well as the 302 full-line clothing and home stores and an e-commerce platform with over seven million registered users serve 33 million customers in two divisions (food and general merchandise) with a revenue of 5.2 billion and 4.0 billion respectively. Short Term: Mid-Term: Long Term: Trends: Bullish: Bullish: Neutral: . Marks & Spencer has achieved a paperless management, which ensures that all over the world Martha chain can continue to run in an orderly manner. London: Routledge. A significant portion of the workforce is highly trained, and this leads to more productive output for the organisation. Retrieved July 2016, from The Guardian: http://www.theguardian.com/business/2015/may/20/marks-spencer-profits-jump-mark-bolland, Cunningham, T. (2016, May). SWOT Analysis is a proven management framework which enables a brand like Marks & Spencer to benchmark its business & performance as compared to the competitors. The reactions of managers to such type of data rely on the expectations or the formal budget or planned targets. Further investments are being made in GM IT systems and a logistics network with the aim of delivering better supply chain flexibility and customer availability. Recently it has utilised its customer loyalty data to organise targeted marketing and promotional activities and focus on high-impact promotions, which result in better value for customers and increased sales (Spencer, 2015). The supermarket bumped up . Commercial retail enterprises can be achieved through the following areas cost leadership (Voss, 2003). Marks and Spencer food sales offset clothing weakness. Too many shops: M&S is closing a third of its 300 high . From the view of Sales category, M&S accounts for 15% of the UK clothing sales, food sales 4.6%. Despite several setbacks in its in-store service, such as an increasing number of out-of-stock items (Ruddick, 2016) and online service (Curtis, 2015) M&S is investing in customer service. 5.3%. In the UK market, M&S is a market leader in womenswear, menswear and lingerie. . This involves a detailed analysis of their actions and how these would affect the future strategies of Marks and Spencer Enters China. The report covers the company's structure, operation, SWOT analysis, product and service offerings and corporate actions, providing a 360 view of the company. The content on MBA Skool has been created for educational & academic purpose only. The company has traditionally invested in TV and magazine advertising as well as in-store visual merchandising. A PESTEL analysis provides a framework to investigate a companys non-controllable external factors that have the potential to affect its operations. / The business strategy of marks and spencer. At the other end, fashion brands such as Zara, H&M, Gap and Next are targeting younger, fashion-oriented clientele with their latest fashions and affordable prices. It is expected to launch a redeveloped Bradford National Distribution Centre in 2016 (Marks & Spencer, 2016). Analyse PESTEL for Monitoring your Business or Organization. At the end of 2015 the company had to temporarily shut down its website due to a security breach (Curtis, 2015) and in 2016, poorly integrated IT systems in the company are still being experienced. One example is the lack of a charge on plastic carrier bags and how this is affecting the companys efforts to implement sustainability measures (Vaughan, 2012). However, in the fiercely competitive market environment, operational management strategies are quite important for retailers to obtain a competitive advantage and access to greater income (Chase, 2001). (2014, September 1). Unstable political and economic conditions in several international franchise markets in which the company operates such as the Middle East, Russia and Ukraine pose a threat to both franchise receivables and on the companys development in these areas (Marks & Spencer, 2015). In the period up until the mid 1990's M&S had a market leading share of the clothing market. In 2007 Marks & Spencer (M&S) was the UK's largest clothing retailer with a market share of 11.1%. At present, the existing competitors in the competitive retail industry has become a variety of forms, a variety of tissue types, regions and business scope of the three-dimensional cross-competition. . A general overview of Marks & Spencer is followed by a PESTEL analysis which offers a comprehensive look at the companys strategic business environment. In 2015, M&S experienced stalled growth in its international business due to global uncertainties, substandard infrastructure and decreased profitability in new markets which lead to the closing of twelve stores in 2016. In 1992, the company has 280 chain stores in the United Kingdom with sales of 75 billion dollars. Second, analyze how M&S can running there business in the competitive environment, trying to explain more different market segment in M&S and how the different market segment works together, analyzing their competitive advantage in this cloth industry. The 133-year-old Marks & Spencer has been busy closing stores around the world and plans to close 53 wholly-owned stores . By examining these, a company is in a better position to consider likely implications and minimise any future organisation-related risks (Makos, 2014). Weakened consumer confidence and a decrease in the buying power of the pound have already had an impact on sales growth, whilst the decision is expected to affect the retailer in various other ways in future years. European Commission. Third, long-term to maintain brand image. Organisations like Wal-Mart, Zara, Subway, and Tesco are few of the major competitors in the market. Third, accounting for the characteristics of the target market, it is to develop practical sales strategy, including determining the number of sales outlets, choice of a commodity business scope, pricing strategies. Marks And Spencer Competitive Analysis. Like many other retailers, Marks & Spencer has been hit hard by the pandemic but it is also dealing with years of missteps. Market Average Movement. However, the run-up to and outcome of the British EU referendum on 23 June 2016 resulted in a dip in the companys sales in its last quarter (Davey, 2016). The difference amongst the gross profit alone is a colossal 700%, with the . Its 180 supply chainrelated targets backed by financial incentives for its buying teams include ethical trade, energy efficiency and sustainable sourcing and are helping make M&S the worlds most sustainable retailer (Purt, 2012). It has moved from a platform hosted by Amazon to its own web platform which was launched at the end of 2014 to provide more delivery options and streamlined multichannel services. The week ahead in business and finance. M&S then bungled setting up its own site, with an expensive high-tech warehouse that didnt work properly and a boring, clunky website. In addition, online supermarkets such as Ocado are starting to get the market share of traditional store-only food retailers. 4 year average Net Profit Margin. The company is facing serious macro- and microeconomic issues despite its strong brand, solid positioning in the food business, and ongoing innovation in the digital transformation of its operations as well as the implementation of Plan A, its social, environmental and ethical business strategy. The top 10 competitors average 5.7B. The essay explains what the important parts of Marks and Spencer's (M & S) current and historic strategies are. The company was too slow to close or move outlets to busier spots and did not invest enough in updating. At present, 80% of M&S operating goods have the brand of St. The newly launched M&S site has yet to gain a foothold in its own High Street consumers who are currently shopping online with its competitors (The Telegraph, 2014). Retrieved July 2016, from Marketing Week: http://www.marketingweek.com/2015/07/15/marks-spencer-brand-perceptions-on-the-rise-as-it-israted-one-of-the-uks-top-brands/, Whitehead, T., & Foster, P. (2015, February 22). 5) Industrial clusters: regional competitiveness has a great impact on competitiveness of enterprises. (2011, July 28). Industrial cluster is defined as a specific area, with competitive and cooperative relations, and geographically concentrated, with interactive relevance enterprise, specialized suppliers, service providers, financial institutions, related industries such as manufacturers and other relevant bodies composed of groups. 1) Five Forces model provides a very useful analytical framework to study the competitiveness of industry, competition in the corresponding morphology and how to design a strategy. A dedicated digital lab team of 150 in-house software engineers is working to make sure the company stays at the forefront of technological developments (Marks & Spencer, 2016). The companys international business, which comprises 468 wholly-owned, jointly-owned or franchised stores and spans 59 territories in Europe, Asia and the Middle East, had revenue of 1.1 billion in the last financial year (Marks & Spencer, 2016). (2015). Marks & Spencer plc is well-known for its 1,382 outlets throughout the world. Its external environment can be assessed in the following manner in light of Porter's Five Force Model: It belongs to products and services . Poor online clothing M&S was slow to adopt online clothes shopping. (2015). Here you can choose which regional hub you wish to view, providing you with the most relevant information we have for your specific region. SWOT Analysis of Marks & Spencer evaluates the brand's strengths, weaknesses, opportunities, and threats. In addition, the in the implementation process of objectives accumulation strategic, the cost leadership strategy and differentiation strategy can also be used at the same time. M&S Quarterly and Annual Revenue Trailing 12-Months Trend (TTM) Annual Revenue $14.3B M&S's revenue is the ranked 3rd among it's top 10 competitors. United States of America. The present assignment report is discussing about proper market research that help Marks and Spencer (M&S) to identify their growth and several marketing opportunities. He thinks factors that may strengthen their national enterprises to create competitive advantages include factors of production, demand conditions, business strategy, structure and competitors, related industries and support for industry performance. Geopolitical unrest also affected the companys overseas operations (Marks & Spencer, 2016). Marks and Spencer will be in the form of time by phone to inform new members of the listing, the monthly will be in the form of a letter seeking the views of members. In the case of M&S, the five forces that influence the industry are as follows: 1. Becoming unfashionable M&S remains the UKs biggest seller of clothes by value, but it has lost ground because it has failed to find a price and fashion formula to compete with rivals like Primark, Zara and new online labels like Hush. The companys strong food business managed to deliver like-for-like growth in every quarter in the last financial year, maintaining its margins and outperforming the market by 3.5% due to its distinct and differentiated specialist strategy (Marks & Spencer, 2015). Porters 5 forces analysis Global Telecom Industry. All work is written to order. The company targets same C1 category customers. The companys legal environment and hence its legal department were paramount during the companys Simply Food chain expansion in 2007 and especially in allocating new store sites at BP petrol stations (Dry, 2007). The threats for any business can be factors which can negatively impact its business. Threats are those factors in the environment which can be detrimental to the growth of the business. In this area, Marthas main competitors are facing the department store, and Saier Fu Leach youth-oriented casual relaxed style of the shops, in addition to including many other stores. London: Marks & Spencer. For example, Tesco, ASDA, Sainsbury's, Morrisons, Next, Gap, Sports Direct, Debenhams, John Lewis and Amazon are some of the biggest competitors of Marks and Spencer. Analysis. 5. This article has been researched & authored by the Content & Research Team. Marks and Spencer is known to the world due to a standardized and information-oriented management style of supply chain management and suppliers to make it a truly meaningful win-win situation. It is expected to source sixty-five per cent of its inventory from direct vendors (OReilly, 2010). A case study analysis report of Marks and Spencer . Yet, the prolonged financial crisis has also increased the price sensitivity of once loyal M&S customers. SWOT Analysis is a proven management framework which enables a brand like Marks & Spencer to benchmark its business & performance as compared to the competitors. 1. All Rights Reserved, A Marketing an Analysis of Freespirit Retail Outlet, Essay on Zora Neale Hurston, the Gilded Six Bits. Retrieved July 2016, from European Commission: http://ec.europa.eu/environment/ecoap/about-ecoinnovation/business-fundings/united-kingdom/488_en.htm. 0 1 0. Retail business once chooses differentiation strategy, it must be based on its own seeking to establish a brand image to reflect this brand image on the one hand business activities, on the other through the advertising campaign to promote this brand image. On the one hand, Marks & Spencer suppliers guarantees strict demands on product quality; the other hand, Marks and Spencer takes it as its responsibility to help suppliers reduce costs, care providers technological transformation and staff welfare (Tony Grundy, 2003). In 2015, this strategy helped the company maintain its market share in most of its markets and achieve strong sales in key owned markets such as Hong Kong or India (Marks & Spencer, 2015). The company is utilising this trend by expanding its network of convenience stores, Simply Food, and planning the fastest food store opening programme in the history of the company in 2015/2016 (The Economist, 2015). Second, establish and run enterprises to brand image. Marks and Spencer is one of the leading department stores and grocery retailers based in the United Kingdom (UK). Differentiation strategy is that the business through the characteristics production makes their product or service unique, and thus consumers are willing to pay a higher price. To face the future social development, to further advantage, M & S should be good at using the Porters competitive theory, adopting strategy and measures suited to the situation on their own (Dinesh, 2008; S. Ambec, 2002). 2) Replacement threat. Five reasons Marks & Spencer is struggling against its competitors The coronavirus has had a big impact on the retailer, but that cannot hide other shortcomings Marks & Spencer to cut 7,000. It may need to restructure its supply chain once it loses access to the EUs open market and UK citizens working in stores in the EU as well as EU nationals employed in UK stores may be affected when the freedom of movement of workers is no longer applied in the UK (Dentons, 2016). 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