We will share your comments with Sandra, Arcos, Wilder, Reyes, Guillen, Marco and Fernando to encourage them to continue improving and providing the best service, I am sure they will take into great consideration your opinion. And what an incredible view it is! Great works of art on the wall as well as peace and quiet. Get to a meal a little before you are super hungry because things move a bit slower here. A buffet breakfast is served daily in the restaurant. We loved the fact that we chose westin cozumel. All-inclusive room rates at The Westin Cozumel are available. The room was decorated very tastefully. 24 Hour Room Service. Is this limited or unlimited like traditional AI hotels? The indoor restaurant is Cuzamil. Read more He was amazing and knew right when we needed refills and was very attentive to us, he really made our poolside days amazing! He came from (ta && ta.queueForLoad ? I truly appreciate your sincere and constructive comments and I do apologies for the bad feeling your visit left you, believe me it was not the team intention. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. For more comfort a hair dryer, complimentary toiletries and a tub are provided. We swam in this and enjoyed it. We had a WONDERFUL time! Cozumel ; Common areas are really good (with the exception of the Members Lounge that is definitely below standards and expectations), including the roof terrace with an infinity pool and a bar.A few negative remarks though:- their beach restaurant is not much and the food is just OK- their breakfast room service does not seem to work very well and most of all starts quite late (namely 6:30 am but they did not show up until 7 am when we had to call them and cancel our order) especially if you need to go for morning dives- their Member Lounge is horrendous: very few tables (5 or 6) and seats, food is at best limited in choice when available at all, drinks are almost non-existing, coffee is non drinkable seriously worst Member Lounge of ANY hotel I have ever been a guest of.On the positive side, besides the initial remarks about the hotel itself, they have a great beach, a large pool, abundant beach chairs, lots of outdoor space. Luxury property, fairly clean, its staff and rooms were beautiful. The average price of a room in The Westin Cozumel Hotel is $174. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. AccessibilityStatement, Two-Bedroom Lockoff Villa: US$6.28 per night, Three-Bedroom Lockoff Villa: US$9.43 per night, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Meeting room(s) with assistive listening devices. Dinner. See all. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly . WiFi and wired Internet are free in public spaces. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Grand Park Royal Cozumel. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Open for Early check in and friendly service. This hotel is set very close to the water. Go to the Presidente, its much nicer. Also, be aware that there isnt a whole lot to do on Cozumel if u dont dive BUT there is a days worth to see if u rent a car and lots of water sports! I am wondering if there was a manager and if the staff ever get ANY training in hospitality. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. Outside of that, the hotel is very badly run. I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. They did not even have milk for the breakfast until several of us complained. Within walking distance of Restaurante Gaviotas, where you can have lunch. Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico, Carretera A Chacanaab Km 3.5, Cozumel, Mexico, 301 Sta. Located in Zona Hotelera Norte, The Westin Cozumel All Inclusive is adjacent to Playa San Juan and a short stroll from Isla Cozumel Biosphere Reserve. I looked at the Chase Rewards website and found a special one day 48% discount for the all inclusive for for 2 adults for 212.00 per night, or about 56,000 points. This will harm/kill it. W I thank you for giving us the change to know your opinion and your experience that give us the opportunity to improve our procedures and advised our guest the resort is not able to hold reservations with early check in or late check out due to the hight occupancy. The rate for the time period I am going was 145.00 per night. Carretera Costera Norte Km 4.8, Cozumel, Mexico; The Westin reservations available at 'rooms', The Westin phone number isn't available on our site, if you want to call The Westin visit site of a hotel, Guest reviews are submitted by our customers after their stay at The Westin Cozumel. Wake up Calls. . Cart. This makes The Westin a very attractive location for many of our divers. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. I was doing some special requests, using points, trying to use the elite lounge etc and they were completely confused by my requests. The food was quite good. *I experienced several people standing on top of the coral. It was hot and humid outside and great in the room. Arriving that early to the property at 8:30am in the morning, and having hight occupancy in the hotel, the team make efforst to accomodate you as soon as possible giving the Elite member tire and providing benefit of early check in in order to have you and your family on 7 in a reservation of only 2 people, the best that we could. This is the version of our website addressed to speakers of English in the United States. There are some great place in Cozumel, a short $8 can ride away. I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. It lasts around 30 minutes and is very interesting. Thank you for commenting on the great service you received from our team. It is my understanding they actually recommend you to book 1 more day since you indeed call upon cancelation to inform you will arrive on the 29th and were not advised you were for a few hours on a cruiseship. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. . Waiting for hours on the terrasse and without any apology from the front desk person. . Which room amenities are available at The Westin Cozumel? A Family run restaurant on the beach of Cozumel. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. I don't mind music in the background at a restaurant, but this was very loud American music you had to talk over. More Cuzamil Mediterranean Outside of that, the hotel is very badly run. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. We use cookies to ensure that we give you the best experience on our website. Please complete all fields. Such activities as diving, kayaking and snorkelling are also provided. Experience culinary delights from some of the best chefs in Costa Rica when you visit the bar and restaurants at Westin Reserva Conchal, An All-Inclusive Golf Resort & Spa. Now that is a vacation! the hotel itself is superb. Find a The Westin Cozumel cancellation policy that works for you. Shade is limited and the sun is strong. I liked the food. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. L'tablissement possde galement piscine et petit djeuner inclus. It is not a very deep pool . Even the Cozumel airport was not so far. Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. On the other side, you can see the beautiful forest. We loved our stay and can't wait to be back. This place was great - the beach, pool, rooms, food, drink - everything! Just a very poorly run operation which we could not imagine at a Westin brand hotel. The Westin Cozumel All Inclusive The Westin Cozumel All Inclusive From US$ 431 Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico Reservation hotline: 18554586230 Check-in date: Check-out date: 0 Adults 0 Children Check availability Rooms Overview Location Reviews Amenities The Westin Cozumel All Inclusive Wilder at the bar makes a fabulous drink and Vicky who cleaned our room was FABULOUS! Unfortunately, this property has no available rooms for your dates. The room was rather beautifully designed, I loved it. Master Suites offer the highest lodging category and largest room space at The Westin Cozumel. Enjoy the Westin Heavenly Bed at home for a restful sleep every night. Phone:52-998-848-7400 Photos & Overview Room Rates Amenities Map & Location Guest Reviews Free parking from $290 per night See Rooms & Rates Rooms Adults Kids Age Check Room Rates Click here for Group Reservations (9+ Rooms) Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. View Hotel . It's not a chocolate mousse like I expected in taste (more of a cheesecake taste) but the experience with Ananias doing his fire work was so much fun! Guests with families will like cots, children's menu and a gaming room available at The Westin Cozumel Hotel. If you order bottled water at the restaurants they will charge you. The staff is always nice, smiley, friendly and really trying to help.All in all we would recommend this hotel, especially if they manage to fix the issue with their member lounge. The Westin Cozumel features free WiFi throughout the property. #14 Best Value of 17 Cancun Hotels with Villas. They had 2 restaurants that alternate days of being open. Dinner was good-- most things are grilled at this restaurant. "We spend the end of December in this very chic hotel. The only suggestion was to change in the public bathroom. Plan your next event or meeting at The Westin Cozumel in Cozumel, Quintana Roo, Mexico. Best Regards! . Savoury food. Tout proche de monuments populaires comme Scorpion . Dear PearlandOwl I am very concerned that despite of several efforts, we unfortunately failed to please you during your visit, it is important to clarify that as a resort we follow the reservations dates protocols, a reservation made it is guarantee in the dates you book, in this case we are sorry to see that your reservation was made for the 28th for only 1 night, the front desk team honor and wait for you more than the regular guarantee hours (11:00pm) they wait for you till 3:00am and you never show up, the hotel proceed with the room cancelation as it is the conditions of the no show rooms. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. The breakfast was superb, there are more choices than you could ever eat. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, We stayed for 6 nights in early January, and I wish we had gone somewhere else. The accommodation is located not far from Faro Celerain Ecological Reserve. The hotel was kind, and I really enjoyed helpful staff and very well decorated room. It is also situated 4.8 km from Plaza Central. The only negative was they played loud music. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. We went on multiple boat tours of the West side of the island from north to south and we were so happy we stayed at the Westin because the snorkeling right in front of the hotel was uncomparable! I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. Taxes and fees that are shown are estimates only. They played American music. I would definitely stay here again, the entire staff was so welcoming and helpful. Finally, you have the top-floor suites. The Westin Cozumel. Is parking available at The Westin Cozumel? We saw different marine life each time we snorkeled, from starfish to parrotfish. Yes, free parking is available to guests. | If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The pros definitely outweigh the cons heavily but do read my cons! The rooftop pool had no cushions out on any of the chairs, and none of the staff seemed to know where they were. Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. My room type reserved wasnt honored. The Westin Cozumel Hotel provides 2 restaurants where you can enjoy fusion and Peruvian dishes. Sit back and relax. Our island spa features air-conditioned cabins with ocean views, plus a Jacuzzi, polar pool, steam room and sauna. Marvellous service, pleasant personnel, modern design. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Privacy & Cookie Statement | They dont even understand that people generally put something on their toast at breakfast -they did not have butter, jam or anything. Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. The hotel faces west, so get ready for some spectacular sunsets. The Westin Cozumel: Westin Cozumel - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Si vous vous rendez au Laguna Suites Golf & Spa en vhicule, n'hsitez pas utiliser le parking gratuit. The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. We never ate lunch there. *Beach area: There is a beautiful, small beach entry. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel hotel will help ensure no need goes unmet. We liked service and facilities, cant complain about anything. The view was absolutely amazing! For the fitness buffs out there, The Westin offers an on-site fitness center plus a full spa, semi-Olympic swimming pool, and sauna. *Drinking water- They leave several bottled waters in your room each day, and you can ask for more. I wrote a review on my experience. Tons of lounge chairs by the beach and around the pool. I am wondering if anyone in the kitchen, chef included, ever dined in a decent restaurant. What a wonderful vacation to get away from the holiday craziness! Choose from an array of hotel or resort settings and give yourself the escape you deserve. The Westin Cozumel: Amazing for so many reasons! Westin was immaculate as hotel and resort. A stay here includes free parking. *Extended breakfast hours available Saturdays and Sundays until 3PM. The Westin Cozumel: Great place to stay - See 726 traveller reviews, 1,286 candid photos, and great deals for Cozumel, Mexico, at Tripadvisor. Skip to main content. 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