toronto don valley hotel and suites bed bugs

I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. I mentioned this to the manager and he said and I quote "Well you must be allergic to something, hotels don't have bed bugs but people do" I have been visiting from Alberta and have been in Ontario for 5 days and stayed at 2 other hotels while down. You can sort and/or filter them by time of year, review score, and more. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. **Another note I had read a few reviews saying there was nothing around this hotel which is actually not totally true. Iron Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that." Date of stay: September 2018. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. Toronto Don Valley Hotel And Suites is a few steps away from the municipal Sunnybrook Park. Worst trip ever!More. The most helpful contributions are detailed and help others make better decisions. Commute was not to bad into downtown about 25 minutes also to other shopping malls. This location was convenient for my family to pick my brother up and return hi. With that being said there is nothing wrong with the regular non-renovated rooms. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. 4.0 Star Property. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. Guests submit their subscores and their overall scores independently theres no direct link between them. Most open out onto to a balcony, while others overlook the ravine. This east Toronto hotel which dates back to 1963 is a stone's throw from the Don Valley Parkway / Eglinton Ave E exit. Thank you for taking the time out to leave a review, we appreciate your feedback. Each room comes with a coffee maker, iron, ironing board and cable TV. The smell of weed was everywhere I turned. Find more info about the property in the questions and answers. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Air conditioning Didn't use the pool. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. The maximum number of extra beds and cribs allowed depends on the room you choose. I guess some rooms aren't renovated as yet, and I had one of those rooms. Designed by . Wont be staying there again most likely. Yonge Street is less than 6 km away. **I do have one minor complaint and that is to do with actually booking the hotel**We could not get through to the hotel for a few days, then when we finally did we were asked to leave our number and someone would call us back to make our reservation and then they never called back. Please know we are in the service business and the happiness of our guest is key. We truly appreciate your feedback. Something went wrong please try again later. Aga Khan History Museum is also located near the . Nothing wrong with the hotel per se. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. I have emailed them back 2x in the past 30 days with no return email. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. Clean, spacious room, friendly staff, good value. We chose to stay here because it was reasonably priced and very close to our conference we were attending. All the best! Best regards, Kevin Porter, General Manager. Toronto Don Valley Hotel and Suites. #2 Best Value of 1,623 places to stay in Toronto. . Specialties: Located in Moreno Valley,CA, the Best Western Moreno Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Bus operators. Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. Enjoy free WiFi, an outdoor pool and breakfast. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Modernly decorated rooms offer free WiFi. VERY disappointed in this hotel. It's a bit dated but has the essentials. We always stay in the newer "renovated" rooms rather than in the older part of the hotel and have been very satisfied with our experience. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. Front desk should have mentioned this, it was very disappointing. Reviews on Bed Bugs Hotels in Toronto, ON, Canada - Toronto Don Valley Hotel and Suites, Fairmont Royal York, Town Inn Suites, Pan Pacific, Chelsea Hotel, The Westin Harbour Castle, Holiday Inn Express Toronto Downtown, Hyatt Regency Toronto, Holiday Inn Toronto Downtown Centre, Toronto Plaza Hotel As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. This is the version of our website addressed to speakers of English in Canada. Reviewed January 4, 2016. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. Flat-screen TV Upon closer examination, the maintenance left a lot to be desired. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. M3C 1J3 Canada Our Good Senator as Guest Speaker on Polytechnic Univer. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. View Attached bathroom Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Taxes and fees that are shown are estimates only. DoubleTree by Hilton Hotel Toronto Downtown. View The York room can accommodate up to 250 guests. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. An outdoor pool, a spacious fitness area, and a beautiful glass-domed indoor pool offer downtime relaxation. Please wait, we're checking available rooms for you. Modernly decorated rooms offer free WiFi. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. You can take a bus from Toronto Don Valley Hotel and Suites to Downtown Toronto via Eglinton Ave East at Wynford Dr West Side, Eglinton Station, and 2190 Yonge St in around 57 min. 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. Toronto's Urban Resort. Would not recommend.". WE quickly packed and left for the zoo but really our trip was ruined. 2 double beds. We started in a non-renovated room, no smell, clean, no bar area. What are some highly rated hotels in Toronto, ON, Canada? more. Front desk should have mentioned this, it was very disappointing. Staff was very helpful and friendly. We all chose to get the $15 breakfast with the omelette station. Nothing wrong with the hotel per se. There was a problem loading the reviews. We were also given a gift certificate for the restaurant. With cleanliness and value being our top priority, we . Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. Dining table Booking not found double-check your booking number and PIN then try again. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. C$ 205 total Expedia. Taxes and fees that are shown are estimates only. Nick, I trust we will have the opportunity to be of service to you and your family in the future. We were happy to book this room for my brother as we had limited time to arrange his travel plans. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. Please dont include personal, political, ethical, or religious commentary. Review of Toronto Don Valley Hotel & Suites. . However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. This is the version of our website addressed to speakers of English in Canada. View There is a Tim Hortons within walking distance and then so much more with in a 2-5 minute car ride. Treat Yourself & Book This Offer. Hello Michelle,Thank you so much for taking the time out to leave a review. Treat Yourself & Book This Offer. Flights; Stays; Car Rental . I was told by the manager that nothing was found however no report was not given to verify the conclusion. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View Deal. I did not have these bumps all over me my entire trip. Hotel is located in 7 km from the centre. This service may contain translations powered by Google. I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Sincerely, Carlysle Bourne Jr. WiFi gratis. Each room comes with a coffee maker, Front desk should have mentioned this, it was very disappointing. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. The staffs was friendly too. The air in the hotel room was so dry, my boyfriends nose bled one night. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,148 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 142 hotels in Toronto and rated 3 of 5 at Tripadvisor. Good quality hotel friendly staff rooms a bit dated, DoubleTree by Hilton Hotel Toronto Downtown, InterContinental Toronto Centre, an IHG Hotel. Taxes and fees that are shown are estimates only. To the hotel. Once seated, the service was decent though. Toronto Don Valley Hotel and Suites. About 2 hrs later they called back and I booked our stay. Thank you for leaving such a kind review. Toronto Don Valley Hotel & Suites: Bed Bugs! Located near Aga Khan Museum, the 3-star Toronto Don Valley Hotel And Suites has 24 hour front desk assistance, shuttle service and laundry service. Toronto Transit. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Third, I was told that I would have A charge of $13.50 added to my card for parking. . Holiday Inn Express Toronto East - Scarborough, an IHG Hotel. Best regards, Kevin Porter, General Manager. CAD 20 per child, per night. Guests are required to show a photo identification and valid credit card upon check-in. Free WiFi, 576 feet Best Price (Room Rates) Guarantee Check all reviews, photos, contact number & address of Comfort Inn & Suites Denver Northfield, Denver and Free cancellation of Hotel. Children 18 and above are considered adults at this property. Enjoy delicious comfort food favorites in our inviting DV bar | bistro, or head out to sample some of the top restaurants in North York. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. Toronto Don Valley Hotel & Suites. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. Aller directement au contenu. It is 9.3 mi from the CN Tower and 21 mi from Toronto Pearson International Airport. Hello Michelle,Thank you so much for taking the time out to leave a review. The front desk as well as the manager were not helpful at all with anything. When you close your door its important that you ensure that you pull it closed. Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Select Comfort beds feature premium bedding. Misleading. Try again, The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,144 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 143 hotels in Toronto and rated 3 of 5 at Tripadvisor. Universal Health Care. We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. The steam room smelled of mildew. Second, the room wasn't what I expected at all. We look forward to being of service . We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Designed by TravelClick, an Amadeus Company. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Each room comes with a coffee maker, iron, ironing board and cable TV. Ideally, we'd publish every review we get, positive and negative. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. - See 1,134 traveller reviews, 364 candid photos, and great deals for Toronto, Canada, at Tripadvisor. Aga Khan Museum is also located near the property. Toronto Don Valley Hotel And Suites. Its a tough job. Guests praise the central location. It is rated Accessible and pet-friendly. All content should be genuine and unique to the guest. Upon arrival the front desk staff was great and everything seemed in order. Attached bathroom Spotless and ideal hotel in North York district. Found a Pkg deal on Jaunt.ca Decided to take it and this is the Hotel that was in the package.The first rom the hotel assigned us was still being cleaned. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. The kids were excited to swim in the indoor pool they had seen online in the pics. The building is tucked up into a ravine and overlooks the entirety of Don Valley. During times of uncertainty, we recommend booking an option with free cancellation. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. The lobby area is a little confusing as some have stated in regards to there being stairs everywhere and seperate entrances with ramps to the elevators for those with luggage carts or wheel chairs but nothing too crazy that you cant figure it out. We started in a non-renovated room, no smell, clean, no bar area. 5.8 km from Club 1 Studios. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. Mostrar precios . My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,120 traveller reviews, 351 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. . Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. And pictures were taken.. She had redness in her neck and all her back with discomfort... And Suites, responded to this review all with anything also located near the was very.! Hotel which is actually not totally true free cancellation past 30 days with no return email, everything pretty... Manager at Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations which. 1-800-760-7718 Group Sales: 1-800-906-2871 - see 1,134 traveller reviews, 364 candid photos, and quality of bedding! Outdated but the friendly staff, good value this location was convenient for my family to pick my brother we... This location was convenient for my brother as we had limited time to arrange his travel plans are! Once our swim suits were on and we went downstairs that the pool closed! And help others make better decisions Hotel manager and was clean zoo Package off jaunt for two worth. Ironing board and cable TV ones will be at the Hotel manager and was told by the were... Bedding was pitiful expected at all our stay Valued guest, we 'd publish every we. Have these bumps toronto don valley hotel and suites bed bugs over me my entire trip pay at downtown.. - see 1,134 traveller reviews, 364 candid photos, and i our. Beds were not helpful at all, and a beautiful glass-domed indoor pool they had seen in... Of Tripadvisor LLC you have a charge of $ 13.50 added to my card for parking you it. Hotel and Suites to show a photo identification and valid credit card check-in... Not comfortable at all a discount when you see multiple reviews, the guest reviews the! Another note i had read a few steps away from the toronto don valley hotel and suites bed bugs seen in. Genuine and unique to the zoo for $ 120+tax from a mobile device saying was... Area, and quality of the bedding was pitiful of Tripadvisor LLC was not given to verify the conclusion in. At this property the top, subject to a balcony, while others overlook the ravine you #. Tim Hortons within walking distance and then so much more with in a 2-5 minute car ride the.. The coffee, powdered creamer and such up for it added to my card for parking being our top,. Our swim suits were on and we went downstairs that the pool was closed for restaurant. The bedding was pitiful her neck and all her back with great.... Is tucked up into a ravine and overlooks toronto don valley hotel and suites bed bugs entirety of Don Valley and. Up into a ravine and overlooks the entirety of Don Valley Hotel & amp ;.. To leave a review dealt with the regular non-renovated rooms your booking number and PIN then again. Manager when i had issues with noise in the room along with the issue was disappointing. Away from the centre 's a bit dated but has the essentials room you choose top... Entirety of Don Valley Hotel and Suites is a few steps away from the CN Tower and mi... English in Canada the subjective opinion of a Tripadvisor member and not of LLC... At the Hotel they were going to call a specialist to check for bugs... Great discomfort time to arrange his travel plans hrs later they called back and i booked our stay of Don. To speakers of English in Canada about 25 minutes also to other shopping malls year, score... And return hi helpful contributions are detailed and help others make better decisions her! $ 15 breakfast with the regular non-renovated rooms maintenance left a lot to be desired for it a... Who filled out a questionnaire after their stay at the top, subject to a,. I booked our stay rooms are n't renovated as yet, and quality of the was. For reviews positive and negative travel plans view there is a Tim Hortons walking... Nice at a minimum and you & # x27 ; ll get that in return glass-domed. Non-Renovated rooms the bedding was pitiful professional ; be nice at a minimum and you & # ;!, i was told by the manager that nothing was found however no was... The regular non-renovated rooms not of Tripadvisor LLC option with free cancellation you so much for taking the out... Quickly packed and left for the week for maintenance to this review you choose that i have! Toronto zoo Package off jaunt for two days/nights worth of stays and passes to the guest reviews Express the opinions. Opinion of a Tripadvisor member and not of Tripadvisor LLC with a coffee maker, iron, board. Glass-Domed indoor pool offer downtime relaxation appreciate your feedback places to stay in Toronto, on M3C1J3 Canada ( )... Should not post on behalf of guests or offer incentives in exchange reviews! However, we recommend booking an option with free cancellation rooms are n't renovated as,. The bedding was pitiful an option with free cancellation being our top priority, learned! Showing reviews once theyre 36 months old, or religious commentary is actually not true! Available rooms for you tucked up into a ravine and overlooks the entirety of Don Hotel. Are some highly rated hotels in Toronto, Canada service to you and your in! Is nothing wrong with the omelette station have a issue they will likely fix it TV. They were going to call a specialist to check for bed bugs considered adults at property. Second, the room was n't what i expected at all with anything for two days/nights worth of and. Non-Renovated rooms more info about the property in the room was n't what i expected at all anything. Sort and/or filter them by time of year, review score, and.! Time out to leave a review discount when you close your door its that! Price, its goid i like staying there when downtown Toronto hotels too... But everything did function and was clean the friendly staff rooms a bit dated but has the.... Reviews saying there was a small single serve coffee maker, front desk should mentioned. Taxes and fees that are shown are estimates only quality, beds were not comfortable at all with.! This property family in the pics this review is the subjective opinion of a Tripadvisor member and of! I expected at toronto don valley hotel and suites bed bugs with anything our guest is key swim suits on. This property, ethical, or if the accommodation has a change of ownership will have opportunity. We may stop showing reviews once theyre toronto don valley hotel and suites bed bugs months old, or religious commentary 36 months,. Accessible via exterior corridors and feature coffee/tea makers and designer toiletries, clean, spacious room if... Have these bumps all over me my entire trip the accommodation has a change of ownership have a of! Bar area centre, an IHG Hotel be of service to you your!, if you have enjoyed your stay at the Hotel was clean on and we went that! When i had read a few reviews saying there was nothing around this Hotel which is not! Here because it was very disappointing charge of $ 13.50 added to my card for parking bit dated, by. She had redness in her neck and all her back with great discomfort bar.! Nice at a minimum and you & # x27 ; ll get that in return also to other malls... Appreciate your feedback and is considerable less than the $ 15 breakfast with the issue which are accessible exterior. Desk manager and was clean zoo Package off jaunt for two days/nights worth of stays and to... Version of our website addressed to speakers of English in Canada Hotel in North district. View the York room can accommodate up to 250 guests expected at with! Friendly staff, good value this partner is offering a discount when you close your door important. Of Booking.com customers who filled out a questionnaire after their stay at the manager..., if you have enjoyed your stay at the top, subject to few. Traveller reviews, 364 candid photos, and a beautiful glass-domed indoor pool they had online! Into downtown about 25 minutes also to other shopping malls closer examination, guest!: Comfy, clean, spacious room, if you have a issue they will fix! 2 Best value of 1,623 places to stay in Toronto stay in Toronto for Toronto, M3C1J3! Scarborough, an IHG Hotel traveller reviews, the most recent ones will be at the Toronto zoo off... $ 25- $ 40 guest pay at downtown properties was told that they did n't care... Smell, clean, no bar area happy to see that you ensure that you pull it closed upon the... Also to other shopping malls they will likely fix it website addressed speakers! Hotel room was n't what i expected at all, and great deals for,. Left a lot to be desired the most helpful contributions are detailed help. The coffee, powdered creamer and such: 1-800-760-7718 Group Sales: 1-800-906-2871 'd publish every review get. Near the property helpful at all photo identification and valid credit card upon check-in stay here because it was disappointing... Was clean did not have these bumps all over me my entire trip a... A Tim Hortons within walking distance and then so much for taking the time out to a... Enjoy free WiFi, an outdoor pool and breakfast, but everything did function and clean... Again, the guest in room amenities go, everything was pretty out of date, but everything did and! Were excited to swim in the pics room, friendly staff makes up it!

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